Frequently Asked Questions - MySealaska
Why should I select electronic delivery?Receiving material from Sealaska electronically is fast, and more convenient for many. It also aligns with Sealaska’s green initiatives and core values to reduce paper and lower printing, processing, and postage expense. If you like having news on the go, you can get delivery to your email on your preferred mobile device and read anytime.
Is MySealaska really secure?
Yes. All communications and information processed using this portal are encrypted using industry standard encryption.
You can validate this by observing the Lock icon on your browser navigation bar.Your login through MySealaska electronically validates your identity according to industry standards, using several identifiers. Confirmation messages are sent to your e-mail account for any changes made to your information using MySealaska.
Why does my password have to be so long?
Security of your information is important to us so MySealaska enforces use of strong passwords.
Passwords must be:
- Eight (8) characters long
- Contain at least one number
- Contain at least one upper case character
- Contain at least one lower case character
To protect the confidentiality of your information the site forces re-login after 15 minutes of inactivity.
I’m not a shareholder, why should I register?
Non-shareholder custodians of Sealaska shareholders can register and manage the Sealaska shareholder information of their wards Sealaska shareholder information. Other non-shareholder interested parties may register for electronic delivery of Sealaska public news, press releases, event notices, and other information.
Why is the 1099-DIV form different than the IRS published form?
MySealaska wants to make it easy for shareholders to reprint past 1099 forms they've received from Sealaska, but the re-print is not the same as the original tax document you receive. The 1099-DIV form used by MySealaska is fully compliant with IRS Publication 1179 which specifies formatting and information requirements for a substitute 1099-DIV. The substitute form MySealaska produces can be printed and submitted or filed with your IRS tax forms.
My password is not working
Here some things you can do to resolve issues getting logged in:
- Did you respond to the registration e-mail that was sent to you?
- Are you using the e-mail address you registered with?
- Click here to reset your password
- If you did not receive the registration confirmation e-mail, Click here to have it resent.
Your shareholder ID can be found on your Shareholder ID card or proxy material you may have received from Sealaska recently. Sealaska's Shareholder Relations department can be reached toll-free at 1.800.848.5921 or directly at 907.586.9227.
What if I need help?
Request Support buttons located on most site pages enable you to submit questions or issues you have using the site to a request support system that is actively monitored by Sealaska staff during regular business hours. Telephone support is available, call Sealaska’s toll-free line 1.800.848.5921 and select option #1 during regular business hours.